Meassevuring E-service quality, satisfaction and loyalty of customer in the online channel of the modern retail C.M. Veloso D. Magueta B.B. Sousa Luís Carvalho Publication Journal: IBIMA Business Review Year of Publication: 2020 Volume: 2020 Identifiers ISSN: 19473788 ISBN Number: 19473788 Other Numbers: 2-s2.0-85091217173 Alternative titles DOIGoogle ScholarBibTeXRIS Locators