The mediating role in the customer satisfaction-loyalty relationship on the retail industry

Humberto Ribeiro

Cláudia M Veloso

Sandra Alves

Ana Paula Monte

Publication
Conference Name:
11th Annual Conference of the EuroMed Academy of Business: Research Advancements in National and Global Business Theory and Practice. Research Advancements in National and Global Business Theory and Practice
Year of Publication:
2018
Pagination:
1145--1161
Ribeiro, H., Veloso, C. M., Alves, S., & Monte, A. P. (2018). The mediating role in the customer satisfaction-loyalty relationship on the retail industry. In 11th Annual Conference of the EuroMed Academy of Business: Research Advancements in National and Global Business Theory and Practice. Research Advancements in National and Global Business Theory and Practice (p. 1145--1161).
Identifiers
Other Numbers:
78724477
Locators
Alternative titles