The effects of costumer satisfaction, service quality and perceived value on behavioural intentions in retail industry

Paula Odete Fernandes

Cláudia M. Veloso

Daniel Magueta

Humberto Ribeiro

Publication
Year of Publication:
2017
Fernandes, P. O., Veloso, C. M., Magueta, D., & Ribeiro, H. (2017). The effects of costumer satisfaction, service quality and perceived value on behavioural intentions in retail industry. In .
Identifiers
ISSN Number:
1849-7543
Other Numbers:
http://hdl.handle.net/10198/17841
Locators
Alternative titles