New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon? J. Reis M. Amorim N. Melão Publication Conference Name: Lecture Notes in Business Information Processing Year of Publication: 2017 Volume: 279 Pagination: 51-63 Reis, J., Amorim, M., & Melão, N. (2017). New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon?. In Lecture Notes in Business Information Processing (Vol. 279, pp. 51-63). http://doi.org/10.1007/978-3-319-56925-3_5 Identifiers ISSN Number: 18651348 ISBN Number: 9783319569246 Other Numbers: 2-s2.0-85018647476 Locators DOI: 10.1007/978-3-319-56925-3_5 Alternative titles DOIGoogle ScholarBibTeXRIS