Disclosing paths for multi-channel service research: A contemporaneous phenomenon and guidelines for future investigations J. Reis M. Amorim N. Melão Publication Conference Name: Lecture Notes in Business Information Processing Year of Publication: 2015 Volume: 201 Pagination: 289-300 Reis, J., Amorim, M., & Melão, N. (2015). Disclosing paths for multi-channel service research: A contemporaneous phenomenon and guidelines for future investigations. In Lecture Notes in Business Information Processing (Vol. 201, pp. 289-300). http://doi.org/10.1007/978-3-319-14980-6_23 Identifiers ISSN Number: 18651356 18651348 ISBN Number: 9783319149790 Other Numbers: 2-s2.0-84921994337 Locators DOI: 10.1007/978-3-319-14980-6_23 Alternative titles DOIGoogle ScholarBibTeXRIS