Critical factors of customer experience design: The case of hostels M. Veríssimo C. Costa de L. Barbosa Publication Secondary Title: Research Day UA 2016, Universidade de Aveiro, Aveiro Year of Publication: 2016 Veríssimo, M., Costa, C., & Barbosa, de L. (2016). Critical factors of customer experience design: The case of hostels. Research Day UA 2016, Universidade de Aveiro, Aveiro. Identifiers Other Numbers: cv-prod-id-1403705 Locators Alternative titles Google ScholarBibTeXRIS