Dynamic Role of Technology in Managing Workforce in Service Delivery During COVID-19 Pandemic Dora Almeida M. Sousa António Miguel Pesqueira Publication Book Title: HR Analytics and Digital HR Practices Year of Publication: 2022 Identifiers ISBN Number: 978-981-16-7098-5 Other Numbers: P-00X-ETT Alternative titles DOIGoogle ScholarBibTeXRIS Locators