Evaluation of customer satisfaction in hypermarkets: the impact of national culture and SERVQUAL dimensions

Cláudia M. Veloso

Paula O. Fernandes

Daniel Magueta

Humberto Ribeiro

Daniel Margaca Magueta

Domingos Lunga

Publication
Year of Publication:
2017
Veloso, C. M., Fernandes, P. O., Magueta, D., Ribeiro, H., Magueta, D. M., & Lunga, D. (2017). Evaluation of customer satisfaction in hypermarkets: the impact of national culture and SERVQUAL dimensions. In .
Identifiers
ISSN Number:
1849-7535
ISBN Number:
978-989-8472-82-3
Other Numbers:
http://hdl.handle.net/10198/21797
Locators
Alternative titles