Quality management in universities: towards an integrated approach? M.J. Manatos M.J. Rosa C.S. Sarrico Publication Journal: International Journal of Quality and Reliability Management Year of Publication: 2018 Volume: 35 Issue: 1 Pagination: 126-144 Identifiers Other Numbers: 2-s2.0-85039807199 Alternative titles DOIGoogle ScholarBibTeXRIS Locators