The development of an Excellence Model for Portuguese higher education institutions M.J. Pires Da Rosa P.M. Saraiva H. Diz Publication Journal: Total Quality Management Year of Publication: 2001 Volume: 12 Issue: 7 Pagination: 1010-1017 Identifiers Other Numbers: 2-s2.0-0442280730 Alternative titles DOIGoogle ScholarBibTeXRIS Locators