Artificial Intelligence Theory in Service Management João Reis Paula Espírito Santo Nuno Melão Publication Secondary Title: Exploring Service Science Year of Publication: 2020 Pagination: 137--149 Reis, J., Santo, P. E., & Melão, N. (2020). Artificial Intelligence Theory in Service Management. Exploring Service Science. Springer International Publishing. http://doi.org/10.1007/978-3-030-38724-2_10 Identifiers ISSN Number: 1865-1348 Other Numbers: 67989810 Locators DOI: 10.1007/978-3-030-38724-2_10 Alternative titles DOIGoogle ScholarBibTeXRIS