Guidelines for Qualitative Case Research in Operations Management: A Banking Service Industry Perspective João Carlos Gonçalves dos Reis Marlene Paula Castro Amorim Nuno Filipe Rosa Melão Publication Year of Publication: 2018 dos Reis, J. C. G., Amorim, M. P. C., & Melão, N. F. R. (2018). Guidelines for Qualitative Case Research in Operations Management: A Banking Service Industry Perspective. In . Identifiers ISSN Number: 2049-0976 ISBN Number: 978-1-911218-93-7 Other Numbers: cv-prod-id-167949 Locators Alternative titles Google ScholarBibTeXRIS