Omni-channel Services Failure and Recovery: A Case Study Research

João Carlos Gonçalves dos Reis

Publication
Conference Name:
24th European Operations Management Association Conference (EurOMA)
Year of Publication:
2017
dos Reis, J. C. G. (2017). Omni-channel Services Failure and Recovery: A Case Study Research. In 24th European Operations Management Association Conference (EurOMA).
Identifiers
Other Numbers:
56584213
Locators
Alternative titles