Service operations decisions in hybrid organizations: Towards a research agenda L. Ávila M. Amorim Publication Series Title: Lecture Notes in Business Information Processing Year of Publication: 2016 Volume: 247 Number of Pages: 277-286 Ávila, L., & Amorim, M. (2016). Service operations decisions in hybrid organizations: Towards a research agenda. Lecture Notes in Business Information Processing (Vol. 247, pp. 277-286). http://doi.org/10.1007/978-3-319-32689-4_21 Identifiers Other Numbers: 2-s2.0-84970024747 Locators DOI: 10.1007/978-3-319-32689-4_21 Alternative titles DOIGoogle ScholarBibTeXRIS