The influence of customer orientation on emotional labour and work outcomes: A study in the tourism industry G.S. Marques A. Correia C.M. Costa Publication Journal: European Journal of Tourism Research Year of Publication: 2018 Volume: 20 Pagination: 59-77 Identifiers ISSN: 1314-0817 Other Numbers: 2-s2.0-85058578349 Alternative titles DOIGoogle ScholarBibTeXRIS Locators