Artificial Intelligence Theory in Service Management J. Reis P.E. Santo N. Melão Publication Conference Name: Lecture Notes in Business Information Processing Year of Publication: 2020 Volume: 377 LNBIP Pagination: 137-149 Reis, J., Santo, P. E., & Melão, N. (2020). Artificial Intelligence Theory in Service Management. In Lecture Notes in Business Information Processing (Vol. 377 LNBIP, pp. 137-149). http://doi.org/10.1007/978-3-030-38724-2_10 Identifiers ISSN Number: 18651356 18651348 ISBN Number: 9783030387235 Other Numbers: 2-s2.0-85080856197 Locators DOI: 10.1007/978-3-030-38724-2_10 Alternative titles DOIGoogle ScholarBibTeXRIS