Travel agencies: From online channel conflict to multi-channel harmony Josefina Salvado Ana Maria Alves Pedro Ferreira Carlos Manuel Martins da Costa Publication Year of Publication: 2012 Salvado, J., Ferreira, A. M. A. P., & da Costa, C. M. M. (2012). Travel agencies: From online channel conflict to multi-channel harmony. Identifiers ISSN Number: 1645-9261 Other Numbers: http://hdl.handle.net/11328/889 Locators Alternative titles Google ScholarBibTeXRIS