The influence of social media on customer satisfaction Business-to-business Ricardo Araújo Albérico Rosário Publication Conference Name: International Conference, Navigating the Future of Management Year of Publication: 2019 Araújo, R., & Rosário, A. (2019). The influence of social media on customer satisfaction Business-to-business. In International Conference, Navigating the Future of Management. Identifiers Other Numbers: cv-prod-id-2061517 Locators Alternative titles Google ScholarBibTeXRIS