Knowledge management in municipalities: What affects customer satisfaction?

Elisabeth de Jesus Oliveira Brito

Leonor Pais

Lisete Monico

Liliana Jorge

Publication
Conference Name:
15th European Conference on Knowledge Management
Year of Publication:
2014
Brito, E. de J. O., Pais, L., Monico, L., & Jorge, L. (2014). Knowledge management in municipalities: What affects customer satisfaction? . In 15th European Conference on Knowledge Management.
Identifiers
ISBN Number:
978-1-910-309-34-
Other Numbers:
cv-prod-id-1240425
Locators
Alternative titles