Knowledge Management and Total Quality Management. Elisabeth de Jesus Oliveira Brito Publication Book Title: K. A. Fanti (Ed.), Applying Psychological Research to Understand and Promote the Well-being of Clinical and Non-clinical Populations. Year of Publication: 2009 Identifiers ISBN Number: 978-960-6672-55-2 Other Numbers: cv-prod-id-1240398 Alternative titles Google ScholarBibTeXRIS Locators