Customer orientation and emotional labor in tourism organizations Gabriela Silva Marques Anabela Correia Carlos Costa Publication Conference Name: 2nd Annual Conference of EATSA – Euro-Asia Tourism Studies Association Year of Publication: 2016 Marques, G. S., Correia, A., & Costa, C. (2016). Customer orientation and emotional labor in tourism organizations. In 2nd Annual Conference of EATSA – Euro-Asia Tourism Studies Association. Identifiers Other Numbers: cv-prod-id-394495 Locators Alternative titles Google ScholarBibTeXRIS