The influence of customer orientation on emotional labour and work outcomes: a study in the tourism industry Gabriela S. Marques Anabela Correia Carlos M. Costa Publication Year of Publication: 2018 Marques, G. S., Correia, A., & Costa, C. M. (2018). The influence of customer orientation on emotional labour and work outcomes: a study in the tourism industry. Identifiers Other Numbers: http://hdl.handle.net/10400.26/28394 Locators Alternative titles Google ScholarBibTeXRIS