Travel Agencies: From online channel conflict to multi-channel harmony J. Salvado A. M. Ferreira C. Costa Publication Journal: Revista Turismo & Desenvolvimento Year of Publication: 2012 Volume: 1 Issue: 17/18 Pagination: 333--350 Identifiers ISSN: 2182-1453 Other Numbers: cv-prod-id-1227199 Alternative titles Google ScholarBibTeXRIS Locators