Critical factors of customer experience design : The case of hostels Medéia Veríssimo Publication Secondary Title: Research Day, University of Aveiro Year of Publication: 2016 Veríssimo, M. (2016). Critical factors of customer experience design : The case of hostels. Research Day, University of Aveiro. Identifiers Other Numbers: https://www.ua.pt/researchday/2016/ Locators Alternative titles Google ScholarBibTeXRIS