Managing customer participation and customer interactions in service delivery: the case of museums and educational services

Marlene Amorim

Publication
Year of Publication:
2013
Amorim, M. (2013). Managing customer participation and customer interactions in service delivery: the case of museums and educational services. In . http://doi.org/10.2478/orga-2014-0015
Identifiers
Other Numbers:
cv-prod-id-167815
Locators
DOI:
10.2478/orga-2014-0015
Alternative titles