A methodology for the design of multichannel service processes

R. Sousa

M. Amorim

G. Pinto

A. Magalhães

Publication
Conference Name:
22nd International Conference on Production Research, ICPR 2013
Year of Publication:
2013
Sousa, R., Amorim, M., Pinto, G., & Magalhães, A. (2013). A methodology for the design of multichannel service processes. In 22nd International Conference on Production Research, ICPR 2013.
Identifiers
Other Numbers:
2-s2.0-84929378409
Locators
Alternative titles