Service innovation implications: The importance of business alignment by employees I.C. Lima M. Au-Yong-Oliveira M. Madaleno Publication Conference Name: Proceedings of the European Conference on Innovation and Entrepreneurship, ECIE Year of Publication: 2018 Volume: 2018-September Pagination: 997-1005 Lima, I. C., Au-Yong-Oliveira, M., & Madaleno, M. (2018). Service innovation implications: The importance of business alignment by employees. In Proceedings of the European Conference on Innovation and Entrepreneurship, ECIE (Vol. 2018-September, pp. 997-1005). Identifiers ISSN Number: 20491050 ISBN Number: 978-1-911218-97-5 Other Numbers: 2-s2.0-85055450592 Locators Alternative titles Google ScholarBibTeXRIS