ADVANCING THE ACQUAINTANCE OF STUDENTS WITH THE EXTRACTION OF KNOWLEDGE FROM ONLINE CITIZEN REVIEWS TO INFORM THE MANAGEMENT OF PUBLIC SERVICES M. Amorim M. Rodrigues Publication Conference Name: International Conference of Education, Research and Innovation Year of Publication: 2019 Amorim, M., & Rodrigues, M. (2019). ADVANCING THE ACQUAINTANCE OF STUDENTS WITH THE EXTRACTION OF KNOWLEDGE FROM ONLINE CITIZEN REVIEWS TO INFORM THE MANAGEMENT OF PUBLIC SERVICES. In International Conference of Education, Research and Innovation. http://doi.org/10.21125/ICERI.2019.2085 Identifiers Other Numbers: WOS:000530212404109 Locators URL: https://doi.org/10.21125/ICERI.2019.2085 DOI: 10.21125/ICERI.2019.2085 Alternative titles DOIGoogle ScholarBibTeXRIS