Quality management in higher education.Using SERVPERF to assess services quality

R. Rodrigues

M.J. Rosa

P.M. Sá

G. Santinha

Publication
Conference Name:
International Conference on Quality Engineering and Management
Year of Publication:
2020
Volume:
2020-September
Pagination:
233-258
Rodrigues, R., Rosa, M. J., Sá, P. M., & Santinha, G. (2020). Quality management in higher education.Using SERVPERF to assess services quality. In International Conference on Quality Engineering and Management (Vol. 2020-September, pp. 233-258).
Identifiers
ISBN Number:
21843481
Other Numbers:
2-s2.0-85093850308
Locators
Alternative titles