Optimization of Business Processes Through BPM Methodology: A Case Study on Data Analysis and Performance Improvement António Ricardo de Bastos Teixeira José António Vasconcelos Ferreira Ana Luísa Ramos Publication Journal: MDPI Information Year of Publication: 2024 Identifiers ISSN: 2078-2489 Other Numbers: cv-prod-id-4685319 Alternative titles DOIGoogle ScholarBibTeXRIS Locators