E-Satisfaction and E-WOM in the context of online hotel reservations Romeu Lopes José Luís Abrantes Elisabeth Kastenholz Publication Year of Publication: 2013 Lopes, R., Abrantes, J. L., & Kastenholz, E. (2013). E-Satisfaction and E-WOM in the context of online hotel reservations. In . Identifiers Other Numbers: http://hdl.handle.net/10314/2515 Locators Alternative titles Google ScholarBibTeXRIS