Voice, responsiveness, and alternative policy venues: An analysis of citizen complaints against the local government to the national Ombudsman António F. Tavares Sara Moreno Pires Filipe Teles Publication Journal: Public Administration Year of Publication: 2021 Identifiers ISSN: 1467-9299 Other Numbers: cv-prod-id-2730332 Alternative titles DOIGoogle ScholarBibTeXRIS Locators