Measuring the quality of health services according to gender, age and medical specialty units using SERVQUAL: evidence from Portugal

Ana Melo

Gonçalo Santinha

Rita Lima

Publication
Conference Name:
21st International Research Society on Public Management Conference
Year of Publication:
2017
Melo, A., Santinha, G., & Lima, R. (2017). Measuring the quality of health services according to gender, age and medical specialty units using SERVQUAL: evidence from Portugal. In 21st International Research Society on Public Management Conference.
Identifiers
Other Numbers:
cv-prod-id-1817246
Locators
Alternative titles